Privacy Policy

What this policy covers

This policy explains what information LexonStream collects when you visit this site or contact us about a subscription, why we hold it, and what you can ask us to do with it.

Information we collect

Because there is no account system or checkout on this site, we do not collect information automatically beyond what any web server records. When you contact us through WhatsApp, Telegram or email, we hold whatever you send us: typically a name or handle, the contact address you messaged from, the plan you asked about, and any device details you shared so we could help with setup.

We do not ask for card numbers through this website and you should never send full card details in a chat message.

Why we hold it

To activate and support your subscription, to answer follow-up questions without asking you to repeat yourself, and to keep a record of what was sold in case of a billing or refund query.

Who we share it with

We do not sell your information and we do not pass it to advertisers. Messaging platforms you choose to contact us on (WhatsApp, Telegram) handle your messages under their own privacy terms, which we do not control.

How long we keep it

Support conversations are kept for as long as they are useful for supporting you, and are removed on request unless we need them for a genuine billing dispute.

Your choices

You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted. Message us on any of our support channels and we will handle it.

Changes

If this policy changes, the date at the top of the page changes with it. Material changes will be summarised here rather than slipped in silently.